iServe - Integrated Shared Services for Excellence



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2012 Charity Council Wall Calendar

Click here to download 2012 Wall Calendar with deadlines for submission and disclosure requirements indicated.

The Sunflower - Latest issue available.

Click here to view

Issuance of Charity Accounting Standard (CAS) by Accounting Standards Council (ASC) (Updated on 24 June 2011)

The Accounting Standards Council (ASC) has just issued today the Charity Accounting Standard (CAS), which is tailored to meet the needs of the charity sector and its stakeholders. The new standard will make financial reporting simpler and more relevant for charities while enhancing disclosure for greater transparency. This latest initiative is also part of a larger effort by the Office of the Commissioner of Charities to improve governance and enhance public confidence in the charity sector. To view the full press release, please go to the Charity Portal by clicking here. To download the CAS, please click here.

Singapore Budget Highlights for Charity Sector. Click here to view more

Key points include:

1. Extension for 5 years for the 250% tax deductions for contributions to Institutions of Public Character (IPC)

2. Enhancing ComCare

3. Increase in Public Assistance and Singapore Allowance

4. Additional funding for VWOs and Self-Help groups

Latest Code of Governance for Charities and IPCs (applicable from 1 April 2011) available for download at Charity Portal.

Please click here and go to Publications.

We Are Gold!

We are proud to announce that ST Electronics (e-Services) has been awarded by ACCA as an ACCA Gold Employer from 25 November 2010 onwards. (Click here to view the award)

Compliments from Participating Charities

Singapore Association of the Visually Handicapped

“One of the key benefits that iServe has brought to SAVH is, overall reduction in cost to SAVH for provision of administrative services. MCYS funding from VWOs-Charities Capability Fund (VCF), NCSS, is made available to charity organisations and IPCs to reduce the cost of engaging ST Electronics’ iServe."

“Handling over of the accountings during the transition period is done and handled smoothly by experienced and professional staff from iServe to ensure continued productivity. The previous problem of coordination and staff adapting to new roles no longer exist. Furthermore, a second level check by a third party service provider will help to induce public confidence. " “As a result of payroll outsourcing to iServe, the problem of high turnover rate among staff is now resolved. Instead of looking for payroll staff that has strong knowledge of payroll software, SAVH now has iServe and that reduces the need for more payroll staff.”

New Hope Community Services

"With iServe, the availability of a freelance accountant is no longer an issue as iServe provides timely processing and more comprehensive and detailed reports. As for payroll, before outsourcing, cheques were prepared manually. With iServe Payroll, the processes are now electronically driven. In general NHCS is very satisfied with the quality of iServe’s services. iServe’s staff are very helpful in giving advices as and when required.

“Outsourcing and Talent Management – Making a Difference”
ST Electronics (e-Services)’s Sharing at the 2nd Charity Council Networking Seminar

As part of iServe’s continuing efforts to educate and share with the charities on shared services, Ms Karen Tan, Deputy General Manager, ST Electronics (e-Services) shared her views on how outsourcing can make a difference in talent management for the Charities during the recent 2nd Charity Council Networking Seminar on the 11th March 2010. For more details, please click here.

iServe Launch Ceremony 10th September 2009

iServe has been officially launched for Charities, Institutions of a Public Characters (IPCs) and National Sports Associations (NSAs) by Dr Vivian Balakrishnan, Minister for Community Development, Youth and Sports on 10th September 2009. The launch ceremony, held at the Civil Service College Auditorium, was witnessed by representatives from about 100 organisations.